Privacy Policy — bkash88

1. Information We Collect

bkash88 collects personal data from players across Bangladesh in order to provide a safe, functional, and legally compliant online cricket betting and casino service. The categories of personal data we collect are described below.

Registration Data

When you create a bkash88 account, we collect the following information directly from you:

• Full legal name (as it appears on your national ID card or passport)
• Date of birth (to verify that you are 18 years of age or older)
• Residential address in Bangladesh (district, city, and full postal address)
• Email address
• Mobile phone number
• Username and encrypted password
• Preferred payment method (e.g., bKash, Nagad, Rocket, Upay)

Identity Verification (KYC) Data

To comply with our Know Your Customer (KYC) obligations and to verify that players are aged 18 or above, bkash88 may request copies of identity documents including:

• National ID card (NID)
• Passport
• Birth certificate
• Utility bill or bank statement (as proof of address)
• bKash or Nagad transaction confirmation (as supplementary payment verification)

Financial Transaction Data

When you make a deposit or withdrawal on bkash88, we record transactional information including the payment method used, transaction reference numbers, amounts in Bangladeshi Taka (৳ BDT), timestamps, and the outcome of each transaction. We do not store full mobile banking PINs or account passwords — these remain within the respective payment provider's systems.

Gaming Activity Data

We collect records of your gaming activity on the bkash88 platform, including the games played, bets placed, wager amounts, game outcomes, session durations, and bonus usage history. This data is used to provide personalised gaming experiences, to identify problem gambling patterns for responsible gaming purposes, and to resolve any disputes that may arise.

Technical and Device Data

When you access bkash88 via a browser or mobile device, we automatically collect certain technical information, including:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited on bkash88 and time spent on each page
• Referring URL (the website you visited immediately before arriving at bkash88)
• Session identifiers and authentication tokens

Communications Data

If you contact the bkash88 support team via live chat or email, we retain records of those communications — including the content of messages, timestamps, and any attachments submitted — in order to resolve your query and to improve our service quality over time.

2. How We Use Your Information

bkash88 uses the personal data collected from Bangladesh players for the following specific, clearly defined purposes:

Marketing Communications

bkash88 will only send you promotional emails, bonus notifications, or seasonal offer alerts — such as Eid special promotions, BPL season offers, or IPL enhanced odds — if you have explicitly opted in to marketing communications during registration or via your account settings. You may withdraw your consent and unsubscribe from marketing communications at any time by contacting support@bkash88 or updating your account preferences.

Automated Decision-Making

bkash88 uses automated systems to flag accounts for responsible gaming intervention, to detect fraud and AML patterns, and to enforce bet limits. Where an automated decision has a significant effect on your account — such as a temporary restriction or a bonus eligibility determination — you have the right to request a manual review of that decision by contacting our support team.

3. Data Sharing & Third Parties

bkash88 does not sell, rent, or trade your personal data to any third party for their own independent commercial purposes. We may share your data with carefully selected third parties only in the following defined circumstances:

Payment Service Providers

When you make a deposit or withdrawal via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, or BRAC Bank, the minimum data necessary to process that transaction — such as your registered mobile number, transaction amount in ৳ BDT, and transaction reference — is shared with the relevant payment provider. Each provider operates under their own privacy policy and is independently responsible for the data they process on their platforms.

Game Technology Providers

bkash88 partners with certified game studios — including Pragmatic Play, Evolution Gaming, Microgaming, Ezugi, Spribe, and NetEnt — to deliver casino games, live dealer tables, slots, and fishing games. These providers may receive anonymised session and gaming activity data to ensure fair play, resolve technical disputes, and maintain the integrity of their certified random number generation systems. No personally identifiable data (such as your name or NID number) is shared with game providers.

Identity Verification Services

bkash88 may use third-party identity verification technology to assist with the KYC process. Any documents submitted for KYC verification are processed securely and in accordance with contractual data protection obligations imposed on the verification provider. KYC documents are not retained by third-party providers beyond the period necessary to complete verification.

Legal and Regulatory Disclosure

bkash88 may be required to disclose personal data to law enforcement agencies, financial intelligence units, or other governmental bodies if required to do so by applicable law — for example, in connection with an anti-money laundering investigation or a court order. In such cases, bkash88 will disclose only the minimum data required to comply with the legal obligation.

4. Cookies & Tracking Technologies

bkash88 uses cookies and similar tracking technologies to operate the platform, personalise your experience, and analyse how players in Bangladesh interact with the site. This section explains the types of cookies we use and how you can manage your preferences.

What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They enable the website to remember your actions and preferences — such as your login session, language settings, and game history — over a period of time, so you do not have to re-enter this information each time you visit.

Types of Cookies Used by bkash88

Managing Your Cookie Preferences

You can control and manage cookies through your browser settings at any time. Most modern browsers — including Chrome, Firefox, Safari, and Edge — allow you to block or delete cookies. Please note that disabling strictly necessary cookies may prevent bkash88 from functioning correctly — for example, you may be unable to maintain a login session or complete financial transactions.

For more information on managing cookies on mobile devices commonly used in Bangladesh — including Android and iOS — please consult the device manufacturer's support documentation.

5. Data Retention & Storage

bkash88 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or to comply with applicable legal obligations. The retention periods applicable to the main categories of personal data we hold are set out below:

Data Deletion After Retention Period

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be linked to an identifiable individual. Anonymised aggregate data — for example, statistical information about overall platform usage patterns — may be retained indefinitely for analytical purposes without any privacy impact.

Data Storage Location

bkash88 stores player data on secure servers. Any storage or processing that occurs outside Bangladesh is conducted under contractual data protection obligations that provide an equivalent standard of protection to that described in this Privacy Policy. bkash88 takes all reasonable steps to ensure that data transfers are conducted securely and that overseas data processors meet our privacy standards.

6. Data Security Measures

bkash88 takes the security of your personal data seriously. We have implemented a range of technical and organisational security measures designed to protect your data against unauthorised access, accidental loss, alteration, or disclosure. Key security measures include:

• 256-bit SSL Encryption: All data transmitted between your device and bkash88 — including login credentials, payment information, and personal data — is encrypted using industry-standard 256-bit SSL (Secure Sockets Layer) technology. Look for the padlock icon in your browser address bar when visiting bkash88.
• Encrypted Data Storage: Sensitive personal data, including KYC documents and financial records, is stored in encrypted form on secured servers. Encryption keys are managed separately from the data they protect.
• Access Controls: Access to player personal data within bkash88 is restricted on a strict need-to-know basis. Only authorised personnel whose roles require access to specific data categories are permitted to view or process that data.
• Fraud Detection Systems: bkash88 operates automated fraud detection systems that monitor account activity for patterns indicative of unauthorised access, AML risk, or identity fraud. Suspicious activity triggers automatic alerts and, where necessary, temporary account restrictions pending investigation.
• Password Security: Player passwords are never stored in plain text. bkash88 uses one-way cryptographic hashing with salting to store password data, meaning that even in the unlikely event of a data breach, your actual password cannot be recovered from stored data.
• Session Security: Authenticated sessions on bkash88 are protected by time-limited, cryptographically signed session tokens. Sessions are automatically terminated after a defined period of inactivity to reduce the risk of unauthorised access on shared devices.

Your Role in Data Security

While bkash88 maintains robust technical security measures, the security of your account also depends on you keeping your login credentials private. You should never share your bkash88 username or password with any other person, and you should ensure that you log out of your account when using a shared device — for example at an internet café in Dhaka, Chittagong, or Sylhet.

7. Your Privacy Rights

As a registered bkash88 player based in Bangladesh, you have the following rights in relation to the personal data we hold about you. These rights can be exercised at any time by contacting the bkash88 support team via live chat or email:

Right of Access

You have the right to request a copy of all personal data that bkash88 holds about you. We will provide this information in a structured, readable format within 30 days of receiving your request. If your request is particularly complex, we may extend this period by a further 30 days and will notify you accordingly.

Right to Rectification

If any personal data held by bkash88 about you is inaccurate or incomplete, you have the right to request that it be corrected or updated. For example, if you have changed your residential address in Bangladesh or updated your mobile number linked to your bKash or Nagad account, you may request that this information be updated in your bkash88 account record.

Right to Erasure

You have the right to request that bkash88 delete personal data that we hold about you, subject to our legal obligations to retain certain data for AML compliance, financial record-keeping, and responsible gaming monitoring purposes (see Section 5). Where a deletion request cannot be fully honoured due to a legal retention obligation, we will inform you of the specific reason and the data categories affected.

Right to Restrict Processing

You have the right to request that bkash88 restrict the processing of your personal data in certain circumstances — for example, while you contest the accuracy of data we hold, or while an objection to processing is being assessed. During a restriction period, bkash88 will store your data but will not actively process it beyond what is required to maintain your account.

Right to Data Portability

You have the right to receive personal data that you have provided to bkash88 in a structured, machine-readable format, and to request that this data be transmitted to another controller where technically feasible. This right applies to data processed on the basis of your consent or on the basis of a contract between you and bkash88.

Right to Object

You have the right to object to bkash88 processing your personal data for marketing purposes at any time. You also have the right to object to processing carried out on the basis of legitimate interest, where you believe that your fundamental rights and freedoms override that interest. All objections will be assessed individually and responded to within 30 days.

Right to Withdraw Consent

Where bkash88 processes your data on the basis of your consent — for example, for marketing communications about BPL season promotions or Eid bonus offers — you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to the withdrawal.

8. Contact & Privacy Queries

If you have any questions, concerns, or requests relating to this Privacy Policy or to how bkash88 handles your personal data, please do not hesitate to get in touch. Our dedicated support team is equipped to handle privacy-related queries and will respond within 5 business days for standard enquiries and within 30 days for formal privacy rights requests.

Support Contact Details

Email: support@bkash88 (plain text — not a clickable link)
Live Chat: Available from your bkash88 account dashboard, 24/7 in English.
Response hours: Peak support staffing aligned to Bangladesh Standard Time (BST, UTC+6).

Updates to This Privacy Policy

bkash88 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, new service features, or applicable legal requirements. When material changes are made, we will update the effective date shown at the top of this page and, where appropriate, notify registered players via the email address associated with their account.

We encourage all bkash88 players across Bangladesh — including those in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar — to review this Privacy Policy periodically to stay informed of how we protect your data. Continued use of the bkash88 platform following publication of an updated Privacy Policy constitutes your acceptance of the revised terms.

This Privacy Policy was last reviewed and updated on 1 January 2026 and is effective from that date for all registered players on the bkash88 platform.